I am trying to upgrade my phone, but it won't accept my bank card. How do I go about sorting this out?
Thanks
I am trying to upgrade my phone, but it won't accept my bank card. How do I go about sorting this out?
Thanks
Hi
Welcome to the Community!
Is the bank card in your name and registered to the same address as the one on the iD Mobile account?
If the address is different’ on either you’ll need to update them so that they match.
Â
Kash
Thank you I worked it out, and used a different card
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.