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Upgrade as Xmas present

  • 5 December 2023
  • 3 replies
  • 71 views
S
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Hi. I have 3 accounts with ID Mobile. One for me, wife and daughter. I would love to upgrade my daughters phone for Christmas. I know what I have to do and the phone I'm interested in. My worry is, when I commit to the deal on my daughters account, she will no doubt receive a text and email notifying her of her uodlgrade, obviously this will spoil the surprise. My question is, how do I avoid this?

 

Many thanks in advance. 

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Best answer by Tom 6 December 2023, 16:27

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Tom
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Userlevel 7
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Hi @SLOPPY 

 

Unfortunately a text may be sent and may not stopped, you could spin this as just an upgrade to the SIM card and no new device.

 

Tom

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S
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Thanks Tom. 

 

I think my way round it is to upgrade my own contract which has ended, I'll get the phone my daughter wants, and just put her sim inside and change her contract which has also ended to sim only. Strangely, when I log into my own idmobile sim only account, when I choose upgrade, Apple phones do not appear in the list of upgrades, when I hit filter Apple aren't shown, but if I log into my daughters or partners account, Apple are shown. Very odd. 

 

Thanks for the reply. 

Kash
Rank
Userlevel 7
Badge +7

Hi @SLOPPY,

Welcome to the Community!

Unfortunately if you don’t see the handsets that you are after it’s likely that you aren’t eligible for high value handsets.

You can call our Sales Team on 0207 1391 397 to see what offers are available.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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