Question

upgrade question

  • 10 March 2022
  • 2 replies
  • 32 views
zorander7
Rank

after my 6 months sim only i can upgrade

 

if i upgrade is the old sim only deal cancelled so u only pay for 1 contract

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @zorander7, 

  1. Yes, after 6 months you’re able to change or upgrade a SIM only plan.
    Sign-in to your iD My Account online - the upgrade and change options are found in:
    My account > My Plan.
  2. If you chose to change or upgrade, your contract is revised to reflect your choice - you only pay for 1 contract.

If you decide to UPGRADE, make sure you are upgrading and not starting a new contract!

Anyway, good luck.

 

Rory
Rank
Userlevel 5
Badge +6

Hi @zorander7, yes, the information given by @andewhite is correct and applies to handset plans, too. Best thing to do would be to check the Upgrades section of the iD Mobile app; all of your options and relevant information will be shown there.

 

Thank you,

Rory

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