Help, I’m trying to transfer my mobile from Three using a PAC, which I’ve just recently received. The IdMobile website just says “We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again”.
Anyone got any ideas?
Best answer by andewhite
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+9
Does the transaction code for your iD purchase begin with the number 4
No, it starts with a 1.
+9
Okay
My transaction code was on the invoice I received with the item I purchased from iD Mobile (a SIM only plan).
Fantastic - found it - I’ll give the “4” number a go -- thanks for the reply.
That seemed to work successfully, and my transfer has been registered. Thanks again for our help.
+10
Hey
Glad to hear that and thanks for letting us know!
Have a lovely Holiday period if celebrating.
Mohammed
Hi I can’t seem to find the transaction code to switch my number can someone help?
Ignore - sorted
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