Hi. Im new here. Ive been using ID sim for more than a week now. However, since the day 1 ive been having difficulty getting the right coverage. The max im getting is 3-5mbps. Most of the time less than 1mbps. My phone is 5g. But it wont even reach 5g signal. Im living in Leicester. It says in the system that here is a 5g ready. Is there something is missed configurating? Or what? This is the worst signal that iv been thru. Giffgaff is way better, sorry.
This happens not only at home even in an open area. Seriously. I dont know why???
Been searching the hotline number for customer. Because i think i need an agent expert with this issue. 🤔.