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We've run into an Issue - Porting my number

Dunny3000
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I’ve received an SMS saying ID have “run into an issue” saying I’ve entered either the wrong mobile no, last name or transaction number is incorrect. The app doesn’t say this, it says it’ll transfer by 7 June. How can I rectify whatever information is wrong?

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Best answer by WelshPaul 4 June 2021, 19:07

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WelshPaul
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Userlevel 8
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Another member posted about the same issue a day or two ago on this forum.

Their port still went ahead OK.

Will
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Userlevel 6
Badge +8

Hi @Dunny3000,

 

I suspect @WelshPaul  is correct, and the port will go through just fine. Just to be on the safe side though, we’ll drop you a Priave Message to take a look for you.

 

Will

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