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Website Crash at time of Order

  • 5 March 2022
  • 1 reply
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S
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Hi,

was placing an order today (05/03/2022) for a pre-order of the Samsung S22 and on the screen after putting in:  Name, Address, Card Details, agreeing to the 1p charge, the order process crashed with the following message:

The requested URL was rejected. Please consult with your administrator.

Your support ID is:  17579213551745299063

I clicked the back button and tried again and same result with a slightly different support ID.

 

So question.  Has my order gone through (no emails received so far)?  

 

I don’t want to start the whole process again to end up with two orders.  If you could let me know

Thanks, Shaun.

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Best answer by ShaunW 11 March 2022, 08:14

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1 reply

S
Rank

No response.

Order retried. Security checks blocked me for some reason (perfect credit score - so not that).

Placed order with O2. Better total cost anyway.

Thanks for nothing Id mobile.

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