Question

welcome email

  • 8 February 2021
  • 1 reply
  • 21 views

Ive recieved an email welcoming me to ID, asking how im getting on a week in. Ive been with ID sibce decmber 2016. Im concerned that i may have been hacked and that someone has used my account to open a new contract or something. I cannot see anything within my accoubt but i have seen this has previously happened with other customers. Can anyone help please.


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1 reply

Userlevel 6
Badge +8

Hi @Aandrews,

 

We did accidentally send those emails out to many existing customers. There is no reason to be concerned, and we’re sorry for any confusion caused.

 

Will

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