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When is sim activated for new account?

  • 1 August 2023
  • 3 replies
  • 184 views

Userlevel 1

If I place an order for a new 24 month contract, is the sim activated, and the contract started when the sim is dispatched, when I first put it into my phone, or some other point please?

I would like the sim to activate and new contract to start, on the day my current contract with another provider runs out.

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Best answer by andewhite 2 August 2023, 00:26

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3 replies

Userlevel 8
Badge +9

Okay @topcat33, iD Mobile always send new SIM cards already activated.
They’ll begin charging for your new iD contract from the date of dispatch. 

I’m not sure you can accurately predict the date of dispatch, so it’s difficult to avoid some overlap between your old service provider account and your new iD contract.

 

 

Userlevel 1

Thanks for taking the time to reply @andewhite I appreciate it!

Userlevel 7
Badge +4

Hi @topcat33 

 

As @andewhite suggests the SIM card (and contract/billing) begins upon dispatch so it’s able to be used as soon as you receive it.

 

Tom

Why iD Mobile?