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why are there no plans available?

I
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Userlevel 1

I’m on my first month with ID mobile, paying monthly for 10GB. I’d like to change my plan, but the “change plan” button gives me a “sorry, there are no plans you can change to.” Why can I not change my plan?

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Best answer by Rory 18 May 2022, 16:09

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WelshPaul
Rank
Userlevel 8
Badge +6

Because you're still locked in to your 1 month minimum term.

Rory
Rank
Userlevel 5
Badge +6

Hi @issysaucer, you need to have been with us for at least 30 days before you can change your plan.

 

Thank you,

Rory

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