Solved

wont accept my pac

  • 16 October 2023
  • 2 replies
  • 69 views
Silk Goh
Rank
  1. It keeps telling me something went wrong. 
     
  2. then I  tried it via the app link but it says it’s a link not authorized and to refer to administrator.
  3. ??!!!!
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Best answer by andewhite 16 October 2023, 14:18

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately @Silk Goh, cookies used with the iD Community “Remember Me” option conflict with cookies used for the www.idmobile.co.uk site.

To use the online chat at https://idmobile.co.uk/live-chat, use another web browser or logout of your iD Community account before you start an online chat.

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Silk Goh,

Welcome to the Community!

Just checking if you managed to get through to the team?

If you still require assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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