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Wrong Cable with Upgrade


Why did I receive a cable with two phone ports instead of one phone port and one USB port to allow me to charge the updated phone ??

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Best answer by andewhite 9 March 2023, 15:44

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That’s what the phone manufacturers are supplying with their handsets these days.
What handset are you using @LEDDINGTON? 

Android -Galaxy A23 5G upgrade yesterday

Userlevel 8
Badge +9

Android -Galaxy A23 5G upgrade yesterday

Okay @LEDDINGTON - Samsung only supply a USB-C to USB-C cable with this handset.

I guess your options are: get a USB-A to USB-C adaptor for your power supply, or purchase a new power supply. 

Thanks I have found one that fits but it is old I will need to buy a new one. Thanks for your help.

I do think IDMobile when upgrading should now explain and give you the opportunity to purchase a charge cable if you need one. I’m amazed they missed the opportunity to do so!!

 

thanks again

 

Why iD Mobile?