my direct debit is due out on the 30th of this month if i pay it on the 20th will i get charged twice? ( its my first bill)
Best answer by Michelle
Hello
So we can log all the relevant information to our Fraud Team, please can you help your relative contact us directly?
We are going to feed to take some personnel details via a private message.
Thanks
Michelle
iD Mobile
+10
Howdy
Paying a bill that far in advance should be fine Steven.
It would only usually be if you’re looking to pay a bill around the same date (or on the weekend of a Direct Debit being taken) that you could potentially be charged twice.
Any overpayments of any kind would just sit on your account by default to be used against the next upcoming bill(s).
My elderly relative has been receiving bills from ID Mobile for some time, however is not aware of setting up an account. She was paying £6 a month. I cancelled the account recently, however a bill for £326.22 has just arrived apparently on the balance of the previous invoice. We have no information to support this. Can someone please contact me urgently to resolve this.
+8
Hello
So we can log all the relevant information to our Fraud Team, please can you help your relative contact us directly?
We are going to feed to take some personnel details via a private message.
Thanks
Michelle
iD Mobile
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