Question

Can’t change bank details

  • 5 July 2020
  • 3 replies
  • 208 views

I want to change the bank card that I’m using but whenever I try to change the card it says ‘please enter valid bank account details’ even though it is correct, I have £10 that I need to pay today and I can’t.

 

Someone help me figure it out please

 

 

 

 


3 replies

change bank details please

how do I change my bank account details 

Userlevel 4
Badge +10

Hi there @maddiemidx@Eeyore

If you have your iD Mobile accounts registered.  Whilst logged in (either through the iD Mobile App -or- the iD Mobile website), you should be able to set a bank you’d like to use as your Direct Debit in there.

The same goes there for if you just want to use a card to make a manual one-off payment too if you’re not using Direct Debit.

 

If you have not registered already, you can do so here:

https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount

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