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Can't contact ID to make a payment

  • 5 September 2018
  • 1 reply
  • 1080 views

I'm trying to pay a final bill- 0333 number says busy for last two days and onlin live chat has no agents!
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Best answer by Mohammed 7 September 2018, 15:18

Hello @Rebecca1984,

You don't need to speak to someone to make a payment of your bill.

You can pay this by logging into https://my.idmobile.co.uk/
Logging into the iD app

Or when calling our Customer Services, (after entering your mobile number) selecting Option 2 followed by Option 1.

This is an automated payment line.

Mohammed
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Hello @Rebecca1984,

You don't need to speak to someone to make a payment of your bill.

You can pay this by logging into https://my.idmobile.co.uk/
Logging into the iD app

Or when calling our Customer Services, (after entering your mobile number) selecting Option 2 followed by Option 1.

This is an automated payment line.

Mohammed

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