Hi,
I joined iD or upgraded to a new plan on 12 MAY 2018
and my contract ends on 11 JUN 2018.
I don't understand why I got an account for you and why I paid it again. Please send me the incorrectly paid 8 pounds.
I am not currently in England and I do not use your services
Regards
Mária Hodosi
Hi @Maria Hodosi
Did you get in touch with us to say that you wanted the account disconnecting?
See by default, your account would always remain active unless we had been told to disconnect it.
If you could get in touch with our Social Media Team, they should be able to locate your account for you and answer all further questions regarding that account and any bills associated with that there.
You can send us a Private Message on Facebook via
https://www.facebook.com/idmobileuk/
Or send us a Direct Message on Twitter via:
@ID_Mobile_UK
Kevin
Did you get in touch with us to say that you wanted the account disconnecting?
See by default, your account would always remain active unless we had been told to disconnect it.
If you could get in touch with our Social Media Team, they should be able to locate your account for you and answer all further questions regarding that account and any bills associated with that there.
You can send us a Private Message on Facebook via
https://www.facebook.com/idmobileuk/
Or send us a Direct Message on Twitter via:
@ID_Mobile_UK
Kevin
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more