Firstly this idea is rubbish. I need to speak to someone urgently. Since upgrading my contract I am being constantly overcharged. I can't speak to anyone and if i cancel my direct debit they will stop my access so i am at a total loss. Please can someone explain why i can't talk to someone. Surely someone is working.
Disgusted with service
Userlevel 4
+10
Good morning
Please check you Private Messages momentarily, we’ll contact you there to take some further details and we’ll look into any billing-related concerns you’ve had there.
Checked my private messages several times but nothing there?
Userlevel 7
+10
Hello
There should definitely be a PM as I sent this to you a few days ago and have now re-sent this just in-case the original message was not received.
Mohammed
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