Question

Help with statements

  • 13 January 2021
  • 3 replies
  • 30 views
LucyRama
Rank

I used to be a customer and now would like to get my statements. Is there any way I can do this? 

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3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @LucyRama,

Have you left iD Mobile and want a copy of a specific bill?

When did you leave iD Mobile and which bill are you after?

Is there a reason you needed this?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
LucyRama
Rank

I left in ID Mobile in November 2019 when I left UK to live in New Zealand.

I'm applying for a visa and have been asked for proof of address including mobile bills from 2018 to 2019. 

I never saved my bills from ID sadly but I was with ID from 2016 to 2019.

If I could have my bills I'd be so so very grateful.

 

Mohsin
Rank
Userlevel 6
Badge +4

Hi @LucyRama 

We will send you a Private Message so can arrange for your bills to be sent out to you.

 

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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