Question

I can't pay my bill

  • 5 November 2018
  • 1 reply
  • 136 views

Ive been trying to pay my bill but I couldn't. It says error try again later and when i try later It still doesn't work . how can I pay it ?

1 reply

Badge +10
Hi

Apologies that you are having issues with your account.
Are you using the app, if so please try the website instead.
If you are using the website please try using the app.

If ID mobile are having tech difficulties using the alternate connection may work.
Please also try using wifi instead of data, wifi can be a more reliable connection !

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