- What are the consequences of breaking the terms of service
- If I tether and stay below my mobile data allowance limit, will I be charged extra?
- I have found stories online about people being charged large amounts such as £70 for tethering as little as 2GB, is this the case?
Best answer by Mohammed
Welcome to the iD Community.
Whilst the Terms & Conditions advise not to Tether, it's not explicitly a case of
"do it and you will face repercussions"
There isn't a punishment for tethering to answer the first question. We simply don't provide support for it, so where some customer's have advised they could not get it working, as it's not a feature we support, we can't help in getting it set up. I hope that better clarifies this for you.
Leading onto the second, If you tether and stay within your mobile data allowance, you will not be charged extra. The charge is applied when you go over your inclusive data.
In regards to the last point, you're seeing stories from customers who are on older plans from us and have not set up a cap.
When iD Mobile first began, there were 3 plans.
ShockProof, GoTo and Takeaway.
This is where ShockProof was the only plan that could apply a spend cap of £5.00 on.
GoTo was the only plan that allowed data rollover and Takeaway being the only plan that allowed Roaming.
Since then, we've had much feedback and implemented many changes (also there was the whole EU Inclusive Roaming change).
What we did was, all new plans got Data Rollover, Inclusive EU Roaming & the ability to cap.
But the cap still had to be set up manually and so it was found people who weren't monitoring their usage went over and incurred charges for data usage outside of their plan.
The charge for this is £0.1024 per MB of data used which is a flat rate charge (works out at £10.24 for every 100Mb) and can be exceeded quickly.
Around November 2017, after listening to our customers. we rolled out a new feature which would cap all new plans purchased from us at a default of £5.00,
The stories you're reading as for customers on older plans who have gone over their data and incurred charges, when realistically, it's not possible by default to get a huge £70.00 bill as we've put measures in place.
From what you've advised above, It seems that you're already on the ball and would actively measure your data, further to this, if your plan doesn't already have a £5.00 spend cap set, we'd recommend doing this now in the app/account.
Once done, if you did accidentally go over your data, it'll be capped at £5.00, thus preventing you from incurring a really high bill.
I hope that this helps re-assure you somewhat and answers your query.
We'd always recommend monitoring usage and simply advise against Tethering because of how fast you can use up your allowances. It shouldn't be as quick for most of our new plans having much more data (such as our latest 30GB plans) but entirely depends on what you use it for.
Confused.com have a great calculator that actually estimates what you can get out of your data also.
You can use Tethering we just advise against it
If you can't get it to work, we wouldn't provide support on how to do this
Set up a £5.00 cap if you haven't already got this
Monitor your usage to ensure you don't go over
Data can be used up very quickly when thethering