I am trying to make a payment.
I called ID, however the phone service payment system did not work.
during the phone service call, I was told i would be connected to a person to take my payment, however no person picked up.
Please could a member of staff contact me so I can make a payment?
Best answer by Rory
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.