Question

Need to speak to someone at ID

  • 30 March 2020
  • 1 reply
  • 467 views

My 84 year old mother thinks she s had a scam call and is worried. She hasn't a clue about "online communities" or online accounts so I cannot help check her balances and accounts for her. Is there someone at ID she could actually talk to at this time?

 

All help appreciated.


1 reply

Userlevel 4
Badge +10

Hi @Steve D 

Did someone contact her?

 

The best we can advise her at current time would be to email ourselves and we’ll pick that up as quickly as we possibly can during these tough times.

She will need to provide us with the following in the email if she wants us to look at her account and answer anything specifically there:

• Your full name
• Full address including postcode
• Telephone number
• Email address

Thanks

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