I recently changed to ID mobile and since changing I've been trying to make payments through my bank and I've not been receiving the OTPs.
I've called up Santander and ran through a list of trying to get it to work with no avail. Finally they said the fault must lie with the network provider.
Has anybody else had issues with Santander OTPs on ID?
Best answer by Lewis93382
Well, I raised an issue with ID Support whom escalated it with engineering or something and it's now working. They did say they'd text me updates and haven't received anything from them so whether they did anything or whether it just started working.. who knows.
But yeah, looks like the answer is calling / talking to support.