Question

Out-of-plan charges

  • 3 October 2018
  • 1 reply
  • 299 views

Hi, how can I have used £0.30 of my out-of-plan limit when I still have 8GB (including rollover) of my monthly allowance left? Thanks

1 reply

Userlevel 6
Badge +6
Hey @Benjyr98,

Are you sure the charge is for out of plan data usage?

You wouldn't be charged for out of plan data usage if you have remaining data allowance.

The charge would more likely be for out of allowance calls/texts such a non-inclusive number or an MMS message.

Where is it being advised as data that was used?

Mohammed

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