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bill higher than normal

  • 1 June 2023
  • 2 replies
  • 74 views
G
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Hello i took this Id mobile 7 months a go and contact was £30.99 

and last 2 payments I been charged £35.14 

and I can’t find anything how to contact ID mobile 

and can’t go on live chat 

anyone knows how to contact please thank you gjelbrim 

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Best answer by andewhite 1 June 2023, 21:00

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andewhite
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Userlevel 8
Badge +9

If you’ve got a handset contract with iD Mobile @Gjelbrim, then you’ll see a price increase each year in April. This is covered in the terms & conditions accepted at the point-of-sale.

See the following online articles for more information: 

 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Gjelbrim,

As @andewhite  confirmed, RPI or CPI will be the reason for why this has increased in price. We’ll have sent a text confirming this to you.

Mohammed

 

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