Hello, I was sent a final demand notice yet I don't have an account with you.
Your chatbot is completely useless and I have no other way of contacting you as you do not have a phone number that isn't automated.
Please rectify as I have already lost patience in the way your company operates.
Regards
Umran
Best answer by Ryan
View original
Your live chat team is a bot, the bot needs to be recycled as it is pretty hopeless.
At least arrange a live chat team with actual people
+10
Hi
We’re sorry to hear about this issue. Our Live Chat Team is operated by real people and the chatbot will usually pop you through once a few questions have been answered.
We will send you a PM so we can check out this situation a bit further.
Ryan
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