Solved

first bill higher than excpeted

  • 10 July 2023
  • 2 replies
  • 75 views

When i signed up they said my bill would be £38.99 pm however the latest bill received is £42.84 i have looked through my bill breakdown and there are no extra charges so why is it so high ? 

icon

Best answer by WelshPaul 10 July 2023, 21:23

View original

This topic has been closed for comments

2 replies

Userlevel 8
Badge +6

It will tell you on the bill. Basically, it will be pro-rata billing.

Userlevel 7
Badge +10

When i signed up they said my bill would be £38.99 pm however the latest bill received is £42.84 i have looked through my bill breakdown and there are no extra charges so why is it so high ? 

Hey @Emily Curtis,

Sounds like you may have changed your payment date or, if you upgraded, then this is a pro-rata bill due to changing part way in the month.

Mohammed

 

Your first bill is produced within 24-hours of connection so the bill you’re likely referring to is the second one.

Mohammed

 

Why iD Mobile?