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How to get bill with updated details

  • 19 July 2023
  • 2 replies
  • 40 views
K
Rank
Userlevel 1

Hiya,

I updated my address on the app, but the bill still shows the old address. How can I get the new bill with the updated bill? 
 

Thanks

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Best answer by andewhite 19 July 2023, 21:32

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

You may need to wait until your next monthly bill is generated @Kokodi. 

Mohammed
Rank
Userlevel 7
Badge +10

Hiya,

I updated my address on the app, but the bill still shows the old address. How can I get the new bill with the updated bill? 
 

Thanks

Hey @Kokodi,

We can’t produce a second bill so if the change was made after it was generated, it’ll need to be on the next bill.

Mohammed

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