Solved

My phone has been restricted

  • 7 January 2021
  • 1 reply
  • 42 views
Z
Rank
Userlevel 1

Hi

Last month my direct debit was returned unpaid, I immediately paid the outstanding amount via the app now I have received an email to say the payment is outstanding and. I have been restricted.  I have gone through my payments on the app and I see nothing outstanding.  Please explain what is going on. 

icon

Best answer by Ryan 9 January 2021, 11:52

View original

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @ZazaB,

We are sorry to hear about that, we will send you a PM now to see what might have happened here.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

Reply


Terms & Conditions
Why iD Mobile?