hi
I a have a bill coming out monthly direct debit which is correct but I am now having another one a separate date for no reason as I am capped ?
Tried to ring I’d getting nowhere to sort this?
hi
I a have a bill coming out monthly direct debit which is correct but I am now having another one a separate date for no reason as I am capped ?
Tried to ring I’d getting nowhere to sort this?
Hi yes my contract.
Then a random £2.21
Thanks
Have you used a premium service by mistake?
Have you called or messaging a NON-UK number?
I hope you manage to track down your mystery charge.
It is coming up as a separate direct debit of £2.21 for each month.
I am capped
Okay, have you:
Where do you find itemised calls?
You need to download a PDF copy of your bill or bills, then look through the itemised charges.
It’s probably easiest to do this using your My Account online, from a laptop or desktop PC - good luck.
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