I had to make a payment of £32.91 as it couldn’t automatically come out of my account.
however I made the payment Friday 10th March 2023 and my data/texts/calls aren’t not working/activated. Is there a way to help get this sorted as I have made the payment.
phone cut off but payment has now been made
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Use the online iD live chat service to talk to an agent - the agents work until 8pm weekdays.
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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