After cancellation of contract I only received £8 refund from my £14.05 credit.
I am owed £6.05 yet there no functioning way of contact.
Absolute SCAM!
Best answer by Ryan
View originalAfter cancellation of contract I only received £8 refund from my £14.05 credit.
I am owed £6.05 yet there no functioning way of contact.
Absolute SCAM!
Best answer by Ryan
View originalHi
We have sent you a Private Message so we can assist you with your refund. We look forward to your response from there.
-Mohsin
Hello
PM = Private Message.
You can access this here:
https://community.idmobile.co.uk/inbox
Mohammed
Hi
We will send you a PM now in order to look into this further.
Ryan
[Edit: I can see that we are already in touch via PM]
Hi
Have you cancelled your contract within the first 14 days, or have you cancelled after you have come to the end of your contract agreement?
Michelle
I’ve tried that ‘talk’ method numerous times previously. No connection, that’s why I posted to you!
Hi
We’re sorry to hear about that, all billing refunds are automatic so you may have been charged for any usage/remaining contract depending on the situation. Have you tried to contact us via our Live Chat Team here?
Ryan
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