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service suspended but I've since paid

  • 2 March 2023
  • 1 reply
  • 71 views

Morning. My account was suspended due to no payment I have since paid the due amount 24 hours ago and my services still haven’t returned? 

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Best answer by Mohammed 3 March 2023, 15:16

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Userlevel 7
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Hey @Beckyjensen87,

Sorry to hear that the suspension hasn’t lifted yet.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

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