Question

SPAM Text from +44 7485 687331

  • 15 July 2021
  • 4 replies
  • 195 views
Graeme Campbell
Rank

Received this text this morning.

ID: Your monthly paymeny failed, in order to continue using our services please verify your details here: https://bit.ly/36BATMM

Suspect this is a phishing text as my payment date is the end of each month.

Where do I report this on the ID site, can’t find on ID site.

Thanks

This topic has been closed for comments

4 replies

Ryan
Rank
Userlevel 6
Badge +10

Hi @Graeme Campbell,

Thanks for letting us know.

Messages should come from iD or iD Mobile rather than a standard mobile phone number so this looks to be an illegitimate text I'm afraid. Please forward the text to 7726 so our Security Team can investigate this. Thank you.

We also have an article about this here: 

 

 - Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
BDJ
Rank

I received exactly the same text message on Wednesday 14/06/21, from +44 7485 616085.

Unfortunately, as my husband died last month & I have closed some accounts, I DID RESPOND (stupidly) to this text, authorising a payment of £6.

This has not been taken from my Bank Account & I’m very worried about what I have done!

I will forward the text to 7726

 

Jas Kaur
Rank

I received exactly the same text message on Wednesday 14/06/21, from +44 7485 616085.

Unfortunately, as my husband died last month & I have closed some accounts, I DID RESPOND (stupidly) to this text, authorising a payment of £6.

This has not been taken from my Bank Account & I’m very worried about what I have done!

I will forward the text to 7726

 

I did the exact same, what should I do now in order to get my money back ? 

 

Thanks, 

Jas.

Will
Rank
Userlevel 6
Badge +8

Hi @Jas Kaur and @BDJ,

 

Just to check that all is OK with your account, we’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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