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‘UK’ on bill

  • 17 November 2020
  • 4 replies
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What does UK mean on your phone bill? I’ve been billed £1.75 for last month (6/10-1/11).

 

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Best answer by Ryan 23 November 2020, 13:41

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Ryan
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Userlevel 6
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Hi @Adam17869,

This means additional usage within the UK has been added to your bill. This covers premium calls/texts, MMS and data etc; what you have been charged for exactly can be seen further on in your bill.

Ryan

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asdfghjkl

Which one does it relate to, how am I suppose to understand the bill being twice as much as the plan when you don’t explain on the bill. From what I can see I’ve not used any data minutes or txt over my plan!!! How does a customer actually get to speak to someone at ID

asdfghjkl

Does anyone reply

Mohsin
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Userlevel 6
Badge +4

Hi @asdfghjkl 

We will send you a Private Message so we can discuss your bill. To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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