Contact us

Nope, that’s not possible at iD Mobile, @Jo Bray. 

The iD Mobile way means there is only online customer help & support for customers - that’s it.

Hi @Jo Bray,

Welcome to the Community!

We only offer assistance online as we don’t have a customer phone line.

Please let us know how we can help and we can assist you further.

Kash

@Jo Bray I would suggest contacting via Facebook Messenger. ID mobile only use online help and support so they don't really have a number you can call but I have found that Facebook Messenger is a really good way to get intouch with someone quickly and they will help to sort your issue out. Goodluck and I hope this helps 

Thank you for your suggestion @beautifulluyou.

We’re contactable via Facebook, Twitter, live-chat, and our Community pages on here.

Thank you,

Tyler