My monthly charge is £8 on sim only.
In april a few days after bill payment date my account showed bill so far £33 ??, i went on live chat to find out what this extra £25 was only to be told they could not see this £33 on their system.
My May bill arrived and it was my usual £8 but the £33 was again showing as bill so far payable early June. The same has happened this month with this £33 now payable early July !!!.
I don't understand how ID cant see this on their system when it is generated by them ?