Question

Leaving

  • 19 April 2021
  • 5 replies
  • 117 views

I have tried to cancel my account but it then says to contact you. No one is ever available on chat and I am annoyed I can’t ring and speak to anyone. Please cancel my contract now.


5 replies

Userlevel 7
Badge +9

Hi @Carold100,

I am sorry to hear about that issue, we will send you a PM now to have this sorted for you.

Ryan

 

Edit: I can see we have been in touch via PM already and the issue looks to be sorted.

Userlevel 1

This has happened to me many times and now I have a letter from a Debt collection agency asking for payment and it’s affecting my credit record. Who can I speak to to sort this out? 

Userlevel 2
Badge

Hi @MariaA ,

Sorry to hear this, are you looking to end your iD contract?

This has happened to me many times and now I have a letter from a Debt collection agency asking for payment and it’s affecting my credit record. Who can I speak to to sort this out? 

Same here. Been a couple months of trying 

I just thought I’d managed to find a solution that I hadn’t already tried … only to discover I got stuck in the vortex of a merry go round, that is this website {You must do this, this and this … oh we are back to page 1 again with no bloody answer}.

Seriously, ID help us out??

Userlevel 7
Badge +9

Hi @Buclee,

I’m sorry to hear that you have faced trouble with getting in touch with us. We’ll send you a PM now so we can have your problem looked into.

Ryan

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