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cancel my account

  • 17 November 2020
  • 1 reply
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Hi . Ive had a contract with you for quite a while and having used the phone for quite a while . I wish to cancel this but I’m struggling to do so . The phone isn’t letting me call of it . I don’t the mobile phone number so I can’t do anything online . Though I have the email address the account is registered to and the bank account details the direct debit comes out of . Please can u help thanks Claire 

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Best answer by Kevin 19 November 2020, 21:08

Hi there @Claire08 

Speaking to our Live Chat Team is usually the quickest way to get in touch to cancel.

Though just in case you’re still needing help, we’ve sent a private message.  Simply click on your profile icon in the top right, then go to your private messages.

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Hi there @Claire08 

Speaking to our Live Chat Team is usually the quickest way to get in touch to cancel.

Though just in case you’re still needing help, we’ve sent a private message.  Simply click on your profile icon in the top right, then go to your private messages.

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