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Cancel my contract

  • 15 December 2020
  • 5 replies
  • 116 views
E
Rank

Hello, I would like to cancel my contract. How do Ii do it? Thanks.

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Best answer by Michelle 26 December 2020, 18:10

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5 replies

Kevin
Rank
Userlevel 4
Badge +10

Hello there @EddieMP 

If you’re looking to move your existing number to another provider, then you should just be able to text PAC and your date of birth in a format of DD/MM/YY to 65075 from your iD Mobile SIM.

Or log in to your account and request the PAC (code) within there.

 

If you’re not looking to keep the number, and simply wish to disconnect.  Then either contact our Live Chat Team: https://www.idmobile.co.uk/live-chat -or- let us know by a reply here if you’d like us to send a private message to help you from our side here.

Erinessien
Rank

Hi Kevin, please may you private message me about cancelling my contract? Thank you

Michelle
Rank
Userlevel 5
Badge +8

HI @Erinessien 

 

I can confirm we have already sent you a PM.. 

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A
Rank

Hi, I’m trying to cancel my contract as well but live chat button isn’t working. Can anyone PM me to cancel . Thanks.

Mohammed
Rank
Userlevel 7
Badge +10

Hello @agul22,

We’ll PM you so we can help cancel this.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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