Question

Cancellation

  • 10 April 2020
  • 3 replies
  • 40 views
G
Rank

I need to cancel my contract, but I don’t use the mobile number or the phone, so I cannot receive the code to set up the account to cancel online? 

3 replies

A
Rank
Userlevel 3
Badge +5

Hi @georgiaburge2012 

I have sent you a private message with more details. 

Aklima 

Please do not message me directly, as this is currently not being monitored.
M
Rank

Please help as I need a PAC urgently before I lose my number

MrJKNelson
P
Rank
Userlevel 4
Badge +2

Hi @MrJKNson 

If you want to keep your mobile number and move to another provider simply:

Text PAC DDMMYY to 65075 (DDMMYY should be your date of birth, for example, 301099 would be 30th October 1999). We'll text you back with your PAC number which will be valid for 30 days.

It’s totally free, and you will receive a text with your PAC number within a minute, it also will also include important information about any early termination charges (if any).

Reminder: you will have 30 days in which to provide your PAC to your new network.

Hope this helps.

Thanks

Pearl

I request not to message me directly, as this is currently not being monitored.

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