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Death of account holder (again)

  • 19 January 2021
  • 1 reply
  • 114 views
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Dear ID Mobile, my mother has just passed away from COVID, I need to close her account. Any chance of actually speaking to a real human being about this, please?

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Best answer by Ryan 20 January 2021, 14:21

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Ryan
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Userlevel 6
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Hi @palk08,

We are very sorry to hear about that, please accept our condolences at this time. We will send you a PM now in order to have the account closed.

Ryan

 

Edit: I can see that you should have a PM from us earlier this morning, please let us know if you need anything else.

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