Question

fraudulent account set up in my name

  • 31 December 2020
  • 2 replies
  • 29 views

I have received a letter today saying a direct debit has been set up in my name and address. This is identity theft and fraud and I want this cancelled. There doesn’t seem to be a contact number or a way to do this. Please can you help. 


2 replies

Userlevel 4
Badge +2

Hi @Nat63

Sorry to hear that an account has fraudulently been set up using your details. 

Our Live Chat team will be able to assist you in getting this resolved. You can contact them here

The team are available until 8pm today. 

Thanks,

Nikhil

Userlevel 7
Badge +9

Hi @Nat63,

Did you manage to obtain help from our Live Chat Team? If not, please let us know.

Ryan

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