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how to report fraud to ID mobile

  • November 26, 2020
  • 3 replies
  • 478 views

Someone opened an account in my name. I had a letter through the post to say an account had been opened it my name. I need to report this as fraud, but the online chat not the mobile number allows me to do this.

 

 

Best answer by Mohammed H

Hello @Samrd,

Sorry to hear you’ve fallen victim to Fraud.

I’ll send you a PM now so we can help report this.

 

Mohammed

 

EDIT: Since this reply I have noticed you posted elsewhere and merged the topics and my colleagues reply.

I can see you have been sent a PM and we’re awaiting your reply.

 

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3 replies

  • Author
  • Community Member
  • 0 replies
  • November 27, 2020

The online chat isn’t working today and I have an urgent enquiry. Is there someone to get through to. I need to report Fraud please. 


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • November 29, 2020

Hi @Samrd,

 

We’ll drop you a Private message now so we can pass this to our fraud team and begin having this investigated.

 

Will


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • December 1, 2020

Hello @Samrd,

Sorry to hear you’ve fallen victim to Fraud.

I’ll send you a PM now so we can help report this.

 

Mohammed

 

EDIT: Since this reply I have noticed you posted elsewhere and merged the topics and my colleagues reply.

I can see you have been sent a PM and we’re awaiting your reply.