I am within 14 days and this is notification to cancel the sim only plan .
Best answer by Will
View originalI am within 14 days and this is notification to cancel the sim only plan .
Best answer by Will
View originalHey
Sorry to hear that you want to cancel your SIM with us. A member from the team will respond to you once and agent is available. Please note I have removed your service number and reference number as this is a public forum and we would like to keep these details safe.
When an agent contacts you here or directly, they may ask for these details to be shared as a private message.
cancel my sim. Still within 14 days.
Please do not delete above. Confirm its been ended
Hi
Why can't you deal with this? I'm happy for Service user number: xxxxx, ref: 1xxxxxxx to be shown.
Hi
We’ll send you a Private Message now to take your details and get this cancelled for you.
Will
will,
I have responded to the private message. I want to make a complaint about the service your company "provides".
Service User number: 298372
Ref: 12167562/001
I.d mobile number 07378261938
Invoice: 260296230
Transaction: 427239090
Confirmation and compensation appreciated
Will? Emil?
Hi
Thank you,
Rory
It's been a month noone has got back to me regarding my last (complaint)message.
The last private message I received confirmed that the SIM was cancelled within the initial 14 days with no balance to pay. I today 9/10/20 have received an invoice dated 6/9/20, (account number 12167562, invoice number 56556161, Tel 07378261938) for £4.05
What previous invoice is the charge for?
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