Question

I need my PAC code from iD

  • 29 May 2018
  • 7 replies
  • 17345 views

How do I get my puc number from id

7 replies

Userlevel 7
Badge +9
Hello @calevie,

Welcome to our iD Community.

To clarify, did you want the PUK code (used to unlock a locked SIM)
Or a PAC code (used to transfer your number out of iD)?

Mohammed
I want my PAC code to maybe transfer to another network
Userlevel 7
Badge +9
Hello @calevie,

Are you on a SIM-only plan or a handset contract?

If you're on a SIM-only plan, you can request a PAC code from within the iD app/MyAccount under "My plan options"

Mohammed
I can't find "pac code request", should I choose "end my plan" to get the pac code?
Regards,
Alicia
Userlevel 7
Badge +9
Hi @Aliciad,

That's correct. Alternatively, you can contact our Live Chat team here for assistance with cancelling your plan and obtaining a PAC code.

Ryan

Thanks, I’m now getting a PAC code. Unfortunately I’m getting the same PAC I received from my previous network. Is this correct?

 

My number transferred to ID Mobile yesterday 01/04/2020 from Vodafone. I have now found a better deal with another provider. I requested my PAC code this morning, but i’m getting the same PAC i received from Vodafone originally.

 

Is anyone able to help?

Userlevel 7
Badge +9

Hello @minesh06,

Did you manage to get this resolved or do you still need help?

 

Mohammed

 

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