Question

lost my phone and login details

  • 7 October 2020
  • 1 reply
  • 14 views

Hi. Lost my phone and been trying to cancel the my contract but getting nowhere online as I don't know my login details and my email isn't recognised ( even though I get ID mobile emails)

 


1 reply

Userlevel 4
Badge +10

We’re sorry to hear that’s the case @Briggs 

Generally speaking, the quickest means to get in touch to cancel is through our Live Chat Team.

Though we’ll send you a message on here now so that we can help from our side as needed.

Simply click on your profile icon in the top right, then go to your private messages.

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Why iD Mobile?