Hi. Lost my phone and been trying to cancel the my contract but getting nowhere online as I don't know my login details and my email isn't recognised ( even though I get ID mobile emails)
Hi. Lost my phone and been trying to cancel the my contract but getting nowhere online as I don't know my login details and my email isn't recognised ( even though I get ID mobile emails)
We’re sorry to hear that’s the case
Generally speaking, the quickest means to get in touch to cancel is through our Live Chat Team.
Though we’ll send you a message on here now so that we can help from our side as needed.
Simply click on your profile icon in the top right, then go to your private messages.
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.