Question

Pleasant day to yourselves iD Mobile. Could you kindly cancel my order as I have changed my mind.

  • 2 July 2020
  • 1 reply
  • 43 views
A
Rank

Hi
I requested to cancel my order but you guys sent me phone and the delivery guy left the mobile phone outside!

I received the phone yesterday and took it to post office and returned to sender with recorded delivery.

I placed order on 23rd June and heard nothing from you guys until 30th June. I requested to cancel the order on 27th June but you guys still processed the order! 

CRAZY!!

You you charged £49.99 for the phone already and now I received a bill too!

MAD!!

I want you to cancel the order and refund my money.

<removed personal details>

1 reply

Kevin
Rank
Userlevel 4
Badge +10

Hello there @amatulctg 

We’ll message you privately now in order to get some personal details from you along with the tracking details.

Then we can note the account of which you’ve changed your mind on and ensure the return is put in motion for you.

Please check your Private Message inbox on here.

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