many thanks for any help on the following… So I have ID SIM card unlimited data plan (A) with phone number XI have another SIM card with limited data (B) and phone number Y (not from ID) I would like to do the following….Swap X onto B (i.e phone number from unlimited data to the limited data SIM card). Retain the unlimited plan with a different phone number - and I dont care what number it is.What are the best steps to effect this please with no cost, and maximum ease.Many ThanksIan Hunter

Solved

Question about port in port out...

many thanks for any help on the following…

So I have ID SIM card unlimited data plan (A) with phone number X

I have another SIM card with limited data (B) and phone number Y (not from ID)

I would like to do the following….

Swap X onto B (i.e phone number from unlimited data to the limited data SIM card).
Retain the unlimited plan with a different phone number - and I dont care what number it is.

What are the best steps to effect this please with no cost, and maximum ease.

Many Thanks

Ian Hunter

icon

Best answer by Mohammed 19 January 2021, 19:43

This topic has been closed for comments

Userlevel 7

+10

Hello @ianhunterpersonal,

Unfortunately, the situation you’ve described isn’t one that’s possible with us.

When number X is ported out onto plan B, the plan A would be cancelled as it’s left our network.

It’s not possible to replace it say with a random number then allow you to swap out the number etc.

When a number is ported, that would cancel the old contract.

you can swap X onto plan B and lose plan A, or you can swap Y onto plan A and lose X.

Hope that answers your question.

Mohammed