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S10 out of stock email - How can I cancel my order

  • 12 October 2020
  • 2 replies
  • 17 views
R
Rank

Hi,

 

I ordered an S10 on contract. Received the email that it was out of stock and have waited for an update to no avail?

 

I’ve just seen in a previous thread that this is “end of line” for the S10 and there will be no more stock? Is that correct?

thanks

 

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Best answer by Mohammed 15 October 2020, 15:57

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2 replies

W
Rank

Trust Pilot

I was so disappointed with ID when I tried every way to contact them after I got out of stock message and tried to cancel. I gave them a minus if possible rating on Trust Pilot. I then got a message From Ryan I replied informing him of the bad customer service. I have had no reply and not received my £19.99 up front payment .Managed to get a phone no problem next day from   3  after speaking to a human and not a machine.

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Rach84,

We’ll PM you so we can cancel the order for you as we’ll need to access your account to sort this.

 

Mohammed

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